Ticketmaster has agreed to pay $6 million CAD to settle a class action lawsuit in Canada over its "drip pricing" practices. The settlement, finalized in a Saskatchewan court, addresses allegations that the company concealed mandatory fees during ticket purchases in 2018.

Affected customers who purchased tickets in Canada between January 1, 2018, and June 30, 2018, are eligible to receive up to $45 in transferrable Ticketmaster credit. The settlement could benefit approximately 100,000 Saskatchewan residents and over a million Canadians nationwide.

Key Settlement Details:

• Eligible customers will receive electronic gift cards worth up to $45
• Credits can be used for future ticket purchases
• Attorneys will receive $1.7 million from the settlement
• Lead plaintiff Crystal Watch will receive $25,000
• Remaining funds will go to court-approved organizations

This isn't Ticketmaster's first encounter with pricing controversies in Canada. In 2019, the Competition Bureau of Canada fined the company $4 million for similar misleading pricing practices. While Ticketmaster denies wrongdoing in the current case, they agreed to settle the matter to resolve claims that they violated the Consumer Protection and Business Practices Act.

Justice Graeme Mitchell of Regina's Court of King's Bench noted that while not a mega-settlement, this case represents an important consumer protection victory that could only have been achieved through class action litigation.

Eligible customers should expect email communication from Ticketmaster with instructions on how to claim their credit.

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