AirPods Pro Crackling Issues Lead to Class Action Lawsuit Against Apple
AirPods Pro on red surface
A class action lawsuit has been filed against Apple over persistent audio issues with AirPods Pro. Users have reported crackling, static, and popping sounds, particularly noticeable during movement.
The issue emerged shortly after the October 2019 release of AirPods Pro. Despite Apple's attempts to resolve the problem through software updates and a repair program launched in October 2020, many users continued experiencing issues even with replacement units.
Three plaintiffs from Pennsylvania, Texas, and Ohio are leading the lawsuit, claiming that Apple's false advertising led consumers to pay premium prices for defective products. The lawsuit alleges violations of state and federal consumer laws.
Key Issues:
- Crackling and static sounds during movement
- Failed software update fixes
- Replacement units showing same defects
- Extended repair program proving ineffective
The lawsuit seeks damages for affected customers who either would not have purchased the AirPods Pro or would have paid less had they known about the audio defect.
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