Live Nation faces a significant class action lawsuit following a major data breach at Ticketmaster, with hackers accessing sensitive customer information from their cloud database. The breach, discovered on May 23, 2024, potentially affected around 560 million customers.

The unauthorized access occurred on April 2, 2024, compromising personal identifiable information (PII) including:

• Names
• Contact information
• Payment card details

Key issues highlighted in the lawsuit:

• Delayed notification to affected customers (July 17, 2024)
• Inadequate data protection measures
• Improper retention of customer PII after purchases
• Unauthorized sharing of customer data with business partners and data brokers

The hackers are demanding $500,000 in ransom to prevent the stolen data from being sold on the dark web. The lawsuit seeks damages of at least $5 million on behalf of affected customers.

Impact on customers:

• Increased risk of fraud and identity theft
• Need for ongoing financial account monitoring
• Potential costs for credit monitoring services
• Expenses related to credit freezes and reports

The case (2:24-cv-08809 Daniel Pomeroy v. Tickemaster LLC) was filed in California federal court, with Ticketmaster yet to respond to the allegations.

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